Privacy Policy
Effective Date: January 7th, 2025
Introduction and Scope
ClariMed ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website, use our services, or otherwise interact with us. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with applicable data protection laws, including GDPR.
Definition of Personal Information
Personal information refers to any information that can be used to identify an individual, either directly or indirectly, such as name, email address, phone number, or IP address. For users who opt into our SMS communications, this includes mobile phone numbers and related messaging data.
Information Collected and Sources
We collect personal information when you voluntarily provide it to us, such as when you contact us, sign up for our services, or participate in surveys. When you opt into our SMS communications, we collect your mobile phone number, consent timestamp, message history, and related interaction data. We may also automatically collect certain information when you interact with our website, such as IP address, browser type, and device information.
Use of Collected Information
We use the collected personal information to:
Improve our services and user experience
Communicate with you about our services and updates
Analyze trends and usage patterns
Comply with legal obligations
Process marketing communications if you have given consent
Send SMS marketing messages and service updates to users who have opted in
Process and maintain records of communication preferences and opt-out requests
Legal Basis for Processing (GDPR)
For users in the European Union, we process personal information in accordance with GDPR. The legal bases for processing include:
Consent (particularly for marketing communications and SMS messaging)
Legitimate interest
Contractual necessity
Compliance with legal obligations
We will obtain explicit consent where required and provide information on how to withdraw consent.
Legal Basis for Processing (GDPR)
If you opt into our SMS program, you agree to receive recurring automated marketing messages at the provided phone number. Important details about our SMS program:
Message frequency varies based on service updates and marketing campaigns
Message and data rates may apply
Consent is not a condition of purchase
Opt-out at any time by replying STOP to any message
Get help by replying HELP or contacting info@clarimed.com
Program complies with TCPA, CAN-SPAM Act, CTIA Guidelines, and 10DLC regulations
SMS data is protected under the same security standards as other personal information
Disclosure and Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Trusted service providers who assist in operating our website
SMS messaging service providers who help deliver our communications
Third parties when required by law
Relevant parties to protect our rights and property
International Data Transfers (GDPR)
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. For users in the EU, we adhere to the data retention principles outlined in GDPR. For SMS communications, we maintain records of consent and opt-out requests as required by telecommunications regulations.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. For users in the EU, we adhere to the data retention principles outlined in GDPR. For SMS communications, we maintain records of consent and opt-out requests as required by telecommunications regulations.
Data Security Measures
We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. For SMS communications, we implement industry-standard security protocols and comply with telecommunications regulations including TCPA and 10DLC requirements. However, no method of transmission over the internet or electronic storage is 100% secure.
User Rights and Choices (GDPR)
Users in the EU have the following rights under GDPR:
Right to access, correct, or delete personal information
Right to restrict or object to the processing of personal information
Right to data portability
Right to withdraw consent for processing
Right to opt-out of SMS communications by replying STOP to any message
Right to lodge a complaint with a supervisory authority
To exercise these rights, please contact us using the information provided below.
GDPR Compliance
ClariMed is committed to complying with GDPR for users in the European Union. We have implemented appropriate technical and organizational measures to ensure the protection of personal data and will notify users and relevant authorities in the event of a data breach, as required by GDPR.
Updates to the Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the updated policy on our website. Continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: info@clarimed.com or 1-833-873-7947.