Mapping the Kidney Transplant Journey: HCP, Personnel, and Device Touchpoint
Nov 13, 2024
Mapping the Kidney Transplant Journey: HCP, Personnel, and Device Touchpoint
Nov 13, 2024
Mapping the Kidney Transplant Journey: HCP, Personnel, and Device Touchpoint
Nov 13, 2024
Client Overview
Our client sought to understand the complete sequence of touchpoints throughout the kidney transplant process - from initial organ identification through retrieval, transport, preparation, and final implantation. To gain comprehensive insights into this complex journey, they needed to capture the views and experiences of key stakeholders across the US, including kidney transplant surgeons, perfusionists, and representatives from Organ Procurement Organizations (OPOs).
Client Overview
Our client sought to understand the complete sequence of touchpoints throughout the kidney transplant process - from initial organ identification through retrieval, transport, preparation, and final implantation. To gain comprehensive insights into this complex journey, they needed to capture the views and experiences of key stakeholders across the US, including kidney transplant surgeons, perfusionists, and representatives from Organ Procurement Organizations (OPOs).
Client Overview
Our client sought to understand the complete sequence of touchpoints throughout the kidney transplant process - from initial organ identification through retrieval, transport, preparation, and final implantation. To gain comprehensive insights into this complex journey, they needed to capture the views and experiences of key stakeholders across the US, including kidney transplant surgeons, perfusionists, and representatives from Organ Procurement Organizations (OPOs).
The Challenge:
The client required comprehensive insights into the kidney transplant journey to inform their product development strategy. Specifically, they needed to:
Map the complete transplant process from organ retrieval to implantation
Understand interaction points between devices, HCPs, and support staff
Identify potential workflow disruptions and opportunities for optimization
Evaluate competitive solutions in real-world settings
The Solution:
ClariMed designed and executed a multi-stakeholder research program targeting key decision-makers and users across US transplant centers. We conducted in-depth interviews with:
5 kidney transplant surgeons
16 perfusionists
4 Organ Procurement Organizations (OPO) managers
Our methodology combined online interviews with interactive visualization tools, enabling participants to:
Map their operating room configurations
Document workflow patterns
Demonstrate device interaction points
Identify efficiency challenges and opportunities
The Results:
Our research provided the client with comprehensive insights into the kidney transplant process through three key areas:
Transplant Journey Mapping
Detailed understanding of who interacts with the kidney throughout its journey
Precise documentation of how these interactions occur at each stage
Clear mapping of where in the process these interactions take place, from retrieval through transplant
Personnel Experience
Identified critical pain points experienced by transplant teams
Uncovered specific challenges in current preservation methods
Highlighted opportunities for workflow improvement through product innovation
Competitive Landscape
Gained deep insights into competitor product performance
Understood current market limitations and gaps
Identified key features needed for market differentiation
Conclusion:
Our research provided actionable insights that directly informed our client's product development strategy. The findings enabled evidence-based decisions about design features, workflow integration, and market positioning - helping ensure their innovation would meet real clinical needs while offering clear advantages over existing solutions.
Learn more about ClariMed Market Insights Services.
The Challenge:
The client required comprehensive insights into the kidney transplant journey to inform their product development strategy. Specifically, they needed to:
Map the complete transplant process from organ retrieval to implantation
Understand interaction points between devices, HCPs, and support staff
Identify potential workflow disruptions and opportunities for optimization
Evaluate competitive solutions in real-world settings
The Solution:
ClariMed designed and executed a multi-stakeholder research program targeting key decision-makers and users across US transplant centers. We conducted in-depth interviews with:
5 kidney transplant surgeons
16 perfusionists
4 Organ Procurement Organizations (OPO) managers
Our methodology combined online interviews with interactive visualization tools, enabling participants to:
Map their operating room configurations
Document workflow patterns
Demonstrate device interaction points
Identify efficiency challenges and opportunities
The Results:
Our research provided the client with comprehensive insights into the kidney transplant process through three key areas:
Transplant Journey Mapping
Detailed understanding of who interacts with the kidney throughout its journey
Precise documentation of how these interactions occur at each stage
Clear mapping of where in the process these interactions take place, from retrieval through transplant
Personnel Experience
Identified critical pain points experienced by transplant teams
Uncovered specific challenges in current preservation methods
Highlighted opportunities for workflow improvement through product innovation
Competitive Landscape
Gained deep insights into competitor product performance
Understood current market limitations and gaps
Identified key features needed for market differentiation
Conclusion:
Our research provided actionable insights that directly informed our client's product development strategy. The findings enabled evidence-based decisions about design features, workflow integration, and market positioning - helping ensure their innovation would meet real clinical needs while offering clear advantages over existing solutions.
Learn more about ClariMed Market Insights Services.
The Challenge:
The client required comprehensive insights into the kidney transplant journey to inform their product development strategy. Specifically, they needed to:
Map the complete transplant process from organ retrieval to implantation
Understand interaction points between devices, HCPs, and support staff
Identify potential workflow disruptions and opportunities for optimization
Evaluate competitive solutions in real-world settings
The Solution:
ClariMed designed and executed a multi-stakeholder research program targeting key decision-makers and users across US transplant centers. We conducted in-depth interviews with:
5 kidney transplant surgeons
16 perfusionists
4 Organ Procurement Organizations (OPO) managers
Our methodology combined online interviews with interactive visualization tools, enabling participants to:
Map their operating room configurations
Document workflow patterns
Demonstrate device interaction points
Identify efficiency challenges and opportunities
The Results:
Our research provided the client with comprehensive insights into the kidney transplant process through three key areas:
Transplant Journey Mapping
Detailed understanding of who interacts with the kidney throughout its journey
Precise documentation of how these interactions occur at each stage
Clear mapping of where in the process these interactions take place, from retrieval through transplant
Personnel Experience
Identified critical pain points experienced by transplant teams
Uncovered specific challenges in current preservation methods
Highlighted opportunities for workflow improvement through product innovation
Competitive Landscape
Gained deep insights into competitor product performance
Understood current market limitations and gaps
Identified key features needed for market differentiation
Conclusion:
Our research provided actionable insights that directly informed our client's product development strategy. The findings enabled evidence-based decisions about design features, workflow integration, and market positioning - helping ensure their innovation would meet real clinical needs while offering clear advantages over existing solutions.
Learn more about ClariMed Market Insights Services.
Let's work together!
Contact us to discuss how we can advance your medical device development efforts together.
Let's work together!
Contact us to discuss how we can advance your medical device development efforts together.
Let's work together!
Contact us to discuss how we can advance your medical device development efforts together.